← Guides

How to appeal

HMRC reasonable excuse: the Perrin test and what actually counts

'Reasonable excuse' is the whole ballgame in a penalty appeal. It has a precise legal meaning - not just any explanation will do.

The Perrin test

The Upper Tribunal in Perrin v HMRC [2018] UKUT 156 set the structured test HMRC and tribunals apply:

The four questions

  • What facts does the taxpayer say give rise to a reasonable excuse?
  • Are those facts proven on the balance of probabilities?
  • Do they amount to an objectively reasonable excuse for the default?
  • Did the taxpayer put things right without unreasonable delay once the excuse ended?

Excuses that typically work

  • Serious illness, disability or a mental health crisis, ideally with medical evidence.
  • Bereavement of a close family member around the deadline.
  • Fire, flood or theft that destroyed your records.
  • An unexpected, documented HMRC online-service or software failure.

Excuses HMRC rejects

  • 'I found the return too difficult' or 'I did not get a reminder'.
  • Relying on someone else (an accountant) unless you took reasonable care.
  • Not having the money to pay (though this can support a separate case).
  • Pressure of work or being too busy.

Last reviewed September 2026. General information, not tax advice - check your penalty notice and GOV.UK for your exact figures.

Check if you can appeal - free

TaxFlip tests your penalty against HMRC's own criteria and drafts the appeal in minutes.

Check my penalty free