How to appeal
HMRC reasonable excuse: the Perrin test and what actually counts
'Reasonable excuse' is the whole ballgame in a penalty appeal. It has a precise legal meaning - not just any explanation will do.
The Perrin test
The Upper Tribunal in Perrin v HMRC [2018] UKUT 156 set the structured test HMRC and tribunals apply:
The four questions
- What facts does the taxpayer say give rise to a reasonable excuse?
- Are those facts proven on the balance of probabilities?
- Do they amount to an objectively reasonable excuse for the default?
- Did the taxpayer put things right without unreasonable delay once the excuse ended?
Excuses that typically work
- Serious illness, disability or a mental health crisis, ideally with medical evidence.
- Bereavement of a close family member around the deadline.
- Fire, flood or theft that destroyed your records.
- An unexpected, documented HMRC online-service or software failure.
Excuses HMRC rejects
- 'I found the return too difficult' or 'I did not get a reminder'.
- Relying on someone else (an accountant) unless you took reasonable care.
- Not having the money to pay (though this can support a separate case).
- Pressure of work or being too busy.
Last reviewed September 2026. General information, not tax advice - check your penalty notice and GOV.UK for your exact figures.
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